Privacy Policy
Privacy Policy
Last updated: July 16, 2025
Introduction
This Privacy Policy describes how Männerhaus (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mannerhaus.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources. The type of information we collect and use depends on how you interact with us.
In addition to the specific uses set out below, we may use your information to communicate with you, provide or improve our Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of users.
What Personal Information We Collect
Information You Provide Directly
- Contact details: name, address, phone number, email.
- Order information: billing & shipping address, payment confirmation, email, phone.
- Account information: username, password, security questions.
- Customer support info: details you include in communications with us.
Some features require you to provide certain personal information. Without it, you may not be able to use those features.
Information We Collect Automatically
We may collect certain Usage Data using cookies and similar technologies, including device & browser information, network connection details, IP address, and information on your interactions with the Services.
Information from Third Parties
We may also receive information from vendors supporting our site, payment processors handling your orders, and marketing & analytics partners.
How We Use Your Personal Information
- Providing Services: To process orders, deliver products, manage your account, handle returns, and perform our contract with you.
- Marketing & Advertising: To send promotional emails or show relevant ads. For EEA residents, based on legitimate interests under Art. 6 (1) (f) GDPR.
- Security & Fraud Prevention: To detect and prevent fraud or security threats.
- Customer Support & Service Improvement: To respond to inquiries and enhance our Services.
Cookies
We use Cookies to power and improve our Site.
You can set your browser to reject Cookies, but this may affect site functionality.
How We Disclose Personal Information
We may share your information with vendors & service providers (payment processors, IT, shipping), marketing partners, affiliates within our group, or as required by law, in business transfers, or to protect rights.
User Generated Content
If you submit reviews or content publicly, it may be accessible to others. We cannot control how others may use it.
Third-Party Websites and Links
Our Site may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect data from children. If you believe a child provided us with data, please contact us to delete it.
Security and Retention
We use measures to protect your personal information but cannot guarantee absolute security. We retain your data as needed to maintain your account, provide Services, comply with legal obligations, and enforce agreements.
Your Rights
Depending on your location, you may have rights to:
- Access / Know: Request details about your personal information.
- Delete: Request deletion of your data.
- Correct: Request corrections to inaccurate data.
- Portability: Receive or transfer your data.
- Opt out: Of "sales", "sharing" or targeted advertising.
- Restrict processing or object to certain uses.
- Withdraw consent if we rely on it.
- Appeal decisions if we decline your request.
To exercise these rights, contact us using the details below. We may verify your identity before responding. You also have the right to lodge complaints with your local data protection authority.
International Transfers
Your data may be processed outside your country, including by vendors or partners. If we transfer data from Europe, we use approved safeguards such as Standard Contractual Clauses.
Contact Us
If you have questions or wish to exercise your rights, please contact us at:
Email: ianholt@mannerhaus.co.uk
Address: 58 Upton Road, Claughton, Birkenhead, Wirral, CH41 0DH, UK
Männerhaus LTD is the data controller of your personal information.